YNM-DFMD-HSCODE-85437012
  • Door Frame Metal Detector DFMD Suppliers in Hyderabad
Door Frame Metal Detector DFMD Suppliers in Hyderabad
Specification and Solution
Material :
 

 We are the leading manufacturer, supplier of Door Frame Metal Detector DFMD in india (Hyderabad), Door Frame Metal Detector Manufacturers in India, Door Frame Metal Detector Suppliers in India, Door Frame Metal Detector DFMD Suppliers in Hyderabad, Door Frame Metal Detector DFMD Manufacturers in Hyderabad, Security Check Door Frame Metal Detector Suppliers in India.A Door Frame Metal Detector (DFMD) as the name suggests is a metal detector fitted in a door to detect metal that may be hidden on the body of the person passing through this door.

Door Frame Metal Detector DFMD HS CODE is : 85437012

1.INTRODUCTION TO DFMD:We are the leading manufacturer, supplier of Door Frame Metal Detector. A metal detector is an electronic instrument which detects the presence of metal. Metal detectors are useful for finding metal hidden within objects, or metal objects buried underground. A Door Frame Metal Detector (DFMD) as the name suggests is a metal detector fitted in a door to detect metal that may be hidden on the body of the person passing through this door. This is also known as a “walk through” metal detector. These are used for security screening at access points in prisons, courthouses, and at airports to detect concealed metal weapons on a person’s body.The simplest form of a metal detector consists of an oscillator producing an alternating current that passes through a coil producing an alternating magnetic field. If a piece of electrically conductive metal is close to the coil, eddy currents will be induced in the metal, and this produces a magnetic field of its own.The biggest technical change in detectors was the development of the induction-balance system. This system involves two coils that are electrically balanced. When metal is introduced to their vicinity, they would become unbalanced. What allowed detectors to discriminate between metals was the fact that every metal has a different phase response when exposed to alternating current.

Security Screening: Metal detector technology was adapted to screen airline passengers. Mining metal detectors housed in a large cylindrical pipe were used to make a commercial walk-through security detector. This eventually led to the development of the rectangular gantry, now standard at airports. Both alternating current and pulse systems are used, and the design of the coils and the electronics has moved forward to improve the discrimination of these systems. It is possible to indicate the approximate height of the metal object above the ground, enabling security personnel to more rapidly locate the source of the signal. Smaller hands held metal detectors are then used to locate a metal object on a person more precisely. DFMD’s are designed for high throughput with fewer unnecessary alarms. Targeted objects, such as guns and knives, are consistently and accurately detected, while personal items such as keys, coins, belt buckles and eyeglasses can pass through without causing an alarm.Most DFMD’s have phase sensitive detection circuits, that allow the user to enhance the sensitivity for certain group of metals and reduce it for others. DFMD’s are designed to detect both Ferrous & Non Ferrous Metals. With higher sensitivity they can be used in the Jewellery manufacturing units to protect against pilferage. High Sensitivity DFMD’s are designed specifically for detecting small ferrous and non-ferrous items, such as disposable prison razors, a piece of razor blade, metal shanks, handcuff keys, detonator caps, jewellery, coins, microprocessor and memory chips. Use of such DFMD’s increases safety in prisons and jails by efficiently detecting small metal objects that can be used as weapons, even when they are hidden in body cavities. They are also deployed in manufacturing and distribution facilities to protect small, valuable assets.

2.DESCRIPTION / SPECIFICATIONS OF DFMD:

•Low cost single zone detector.

•Quick Installation no training required.

•Automatic zero adjustment.

•Step bar graph indication LED Based.

•Ignores external metals.

Door Frame Metal Detector Physical Parameters: 

1.ABS Body - Control Unit - Built in Ramp - Covered with synthetic carpet for long life.

2.Passage - 1950mm x 750mm

3.Overall Dimension - 2100mm x 825mm x 300mm

Door Frame Metal Detector Technical Parameters:

1.10 levels of sensitivity.CV & CC SMPS power supply for use with 90 V to 270 V.

2.Polyphonic tone through audio speaker.

3.Built in full function battery back-up for over 12 hours.

4.Detect all ferrous & Non-ferrous metals.

3.FEATURES OF DFMD:

•Enhanced Features.

Traffic Counters: DFMD’s are now built with intelligent and virtually invisible traffic counters which are integrated inside the coil panels. Counters are bi-directional with a decrease mode. Alarms, people and alarm rates can all be counted. Remote security management: DFMD data can now be viewed at the desktop. It enables monitoring of passenger information, passenger data collection and processing with versatile reporting tools, as well as monitoring and management of all parameters of the DFMD.

•Collect Statistics: Statistics can be summarized, shared by email and printed in easy-to-read reports.

•Monitors Passenger Flow: Authorized personnel can view the traffic and alarm levels of the DFMD’s that are connected to the network. The view gives you a quick overall look of lines with high traffic, helping one to better deploy resources.

•Monitors Security: When there is a deviation from the original settings stored in the PC, the operator receives an alert. This feature quickly indicates any misuse or malfunctions of the DFMD and increases the overall security level.

•Complete scanning

•Maximum Target Discrimination. 

•Automatic Balance. 

•Lowest False Alarm Rates. 

•Low Power Consumption. 

•Instant Recovery on Detection. 

•Easy to Operate, no especially skilled personnel is required to operate. 

•High Reliability, long life performance. 

•High Sensitivity and High Accuracy. 

•Detects all metals including non magnetic Stainless Steel. 

•Totally indigenous. Spare parts and maintenance readily available. 

•Robust and user friendly controls and features. 

•Audio / Visual alarm on Detection. 

•Higher accuracy

•User-friendly design

•Reduced failure

4.APPLICATIONS OF DFMD:

•Factors to consider when evaluating a DFMD.

Uniform Detection: It is important to select a detector that gives uniform detection throughout the entire interrogation region. The detection response from a poorly designed conventional detector will not be linear. High sensitivity hot spots and low sensitivity regions known as dead spots may be present within different regions of the detection field. The detection response from a particular metal object will vary as it is carried through different sectors of the gate.

•Electrical and electromagnetic interference: They can play havoc with their performance and often render them unusable. Interference rejection is what separates quality detectors from others. Quality detectors utilize highly efficient noise inhibition software algorithms. Noise originates from a variety of sources; flickering fluorescent light tubes, computer monitors, photocopiers, two-way radios, etc. The level of ambient noise will vary from location to location. It is advisable to test the DFMD in the location where it will eventually be installed.

•Continuously active detection: Always select a detector that is continuously active. At no time should the detection circuitry be deactivated. Under no circumstances should a non-continuously active DFMD be installed in an unmanned automatic entry door system.

•Metal types: For both weapons screening and pilferage prevention the detector must be capable of efficiently detecting a variety of metals in a single operating program.

•Object transit speed & Orientation: Irrespective of whether the target object is carried very slowly, quickly or tossed through the detector it should always be detected. It should also be possible to detect the target irrespective of its orientation.

5.WHAT IS THE ROLE OF DFMD:

5.1.What is DFMD? A Door Frame Metal Detector (DFMD) as the name suggests is a metal detector fitted in a door to detect metal that may be hidden on the body of the person passing through this door.

5.2.Description of DFMD? DFMD is just like a door with two walls and one roof which almost looks like a entrance door through which a person’s move. There are Sensors attached to the Walls of DFMD. We can see a LCD Screen at the top of the DFMD which displays Either Walk / Stop. Beside the LCD Screen we can see different Buttons like Power Switch, Sensor, and Volume etc. One side of LCD Screen it has powerswitch which can ON / OFF and Led’s Which indicates levels such as (L1, L2, L3). At the other side of LCD Screen we can see Sensitivity switch which can increase / decrease the sensitivity, Volume which can adjust and Alarm indicated LED. These all help the DFMD to work properly.

5.3.Types of DFMD?

There are Two models in DFMD, they are:

•Single zone DFMD

•Multi-zone DFMD provide multi zone detection A Multi zone DFMD will identify whether the target is on the left side or right side of the person. If an individual walks through the DFMD with a concealed weapon located at their ankles, both the single and multi zone DFMD will locate the target. The difference between the Single zone DFMD and Multi-zone DFMD is that the multi zone detector will be able to identify the location of the target, on either the left or right side of the individual.

Single Zone DFMD:In single zone DFMD, it detects all metals but it doesn’t recognize where the target is located.Multi-zone technology discriminates between miniature handguns and harmless objects like keys and coins Multi-zone DFMD’s  deploy ‘Continuous Wave Multiple Sensor Measurement Technique’ over the commonly used ‘Pulse Induction method’. This increases screening efficiency and cuts operating costs. Multiple zones of detection allow the exact location of concealed weapons to be pinpointed. A display shows if a weapon is located on the left, right or centre of the person being screened and if it is at ankle, knee, waist, chest or head height. If more than one weapon is being carried each is detected and its location shown. During an ensuing manual search, security personnel can immediately target the object, or objects, that created the alarm(s.).An important feature of horizontal multiple zone technology is its ability to efficiently discriminate between miniature handguns and harmless objects. People being screened can pass through the detector without the inconvenience of having to empty their pockets of normal amounts of keys and coins. Weapons manufactured from steel, various grades of stainless steel, aluminium, zinc alloys and mixed alloys are detected using a single operating mode.The technology offers excellent electrical interference rejection, thus eradicating false alarms that halt traffic flows. The equipment is also continuously active, which means that weapons or contraband cannot be passed, slid or tossed through the detector undetected.

In Multi Zone Detector there are different zones, they are

•Double Zone  DFMD

In Double zone DFMD, it detects by dividing the body into two parts and recognises at which side the target is located. 

•4 Zone  DFMD

In 4 zone DFMD, it detects by dividing the body into Four parts and recognises at which Part the target is located.

•6 Zone DFMD

In 6 zone DFMD, it detects by dividing the body into Six parts and recognises exactly at which Part the target is located.

•8 Zone  DEMD

In 8 zone DFMD, it detects by dividing the body into Eight parts and recognises exactly at which part the target is located.

•10 Zone Multi DFMD

In 10 zone DFMD, it detects by dividing the body into ten parts and recognises exactly where the target is located.

5.4.Why We Use DFMD?

We use DFMD’S to detect the Metal Devices and used for security purpose. These helps to avoid Bomb Blast’s, Murders etc., This also intimate the people that it is a place where there is a full security.

5.5. Where are they used? These DFMD’S are mostly used where is a need of more security such as Shopping Malls, Theatres, Temples, Universities, Govt areas such as parliament, party offices etc.,

5.6. How are they Fixed? Firstly the Left & Right Walls of DFMD has a Panel which needs to be connected to the Upper mother board which is presented at the top of DFMD. Now the Connections of alarm need to be fixed at the top. Now coming to the Sensor setting the connections of Yellow, Blue & Black wires need to be fixed correctly, after the sensor setting the last thing is to fix the walls of the DFMD with screws. After completion of fixing we need to check all the connections properly that they are in right position and working properly.

6.Life Span & Warranty of DFMD:

•One Year s Warranty against any Manufacturing Defect but not Usage Defect / Natural Calamity.

•Our Product can sustain up to 1 years without any Usage Defect.

 

  Door Frame Metal Detector DFMD Manufacturers in India

We are the leading Manufacturer, Supplier of Door Frame Metal Detector DFMD in india (Hyderabad), Door Frame Metal Detector Manufacturers in India, Door Frame Metal Detector Suppliers in India, Door Frame Metal Detector DFMD Suppliers in Hyderabad, Door Frame Metal Detector DFMD Manufacturers in Hyderabad, Security Check Door Frame Metal Detector Suppliers in India.A Door Frame Metal Detector (DFMD) as the name suggests is a metal detector fitted in a door to detect metal that may be hidden on the body of the person passing through this door.

Door Frame Metal Detector DFMD HS CODE is : 85437012

1.INTRODUCTION TO DFMD:We are the leading manufacturer, supplier of Door Frame Metal Detector. A metal detector is an electronic instrument which detects the presence of metal. Metal detectors are useful for finding metal hidden within objects, or metal objects buried underground. A Door Frame Metal Detector (DFMD) as the name suggests is a metal detector fitted in a door to detect metal that may be hidden on the body of the person passing through this door. This is also known as a “walk through” metal detector. These are used for security screening at access points in prisons, courthouses, and at airports to detect concealed metal weapons on a person’s body.The simplest form of a metal detector consists of an oscillator producing an alternating current that passes through a coil producing an alternating magnetic field. If a piece of electrically conductive metal is close to the coil, eddy currents will be induced in the metal, and this produces a magnetic field of its own.The biggest technical change in detectors was the development of the induction-balance system. This system involves two coils that are electrically balanced. When metal is introduced to their vicinity, they would become unbalanced. What allowed detectors to discriminate between metals was the fact that every metal has a different phase response when exposed to alternating current.

Security Screening: Metal detector technology was adapted to screen airline passengers. Mining metal detectors housed in a large cylindrical pipe were used to make a commercial walk-through security detector. This eventually led to the development of the rectangular gantry, now standard at airports. Both alternating current and pulse systems are used, and the design of the coils and the electronics has moved forward to improve the discrimination of these systems. It is possible to indicate the approximate height of the metal object above the ground, enabling security personnel to more rapidly locate the source of the signal. Smaller hands held metal detectors are then used to locate a metal object on a person more precisely. DFMD’s are designed for high throughput with fewer unnecessary alarms. Targeted objects, such as guns and knives, are consistently and accurately detected, while personal items such as keys, coins, belt buckles and eyeglasses can pass through without causing an alarm.Most DFMD’s have phase sensitive detection circuits, that allow the user to enhance the sensitivity for certain group of metals and reduce it for others. DFMD’s are designed to detect both Ferrous & Non Ferrous Metals. With higher sensitivity they can be used in the Jewellery manufacturing units to protect against pilferage. High Sensitivity DFMD’s are designed specifically for detecting small ferrous and non-ferrous items, such as disposable prison razors, a piece of razor blade, metal shanks, handcuff keys, detonator caps, jewellery, coins, microprocessor and memory chips. Use of such DFMD’s increases safety in prisons and jails by efficiently detecting small metal objects that can be used as weapons, even when they are hidden in body cavities. They are also deployed in manufacturing and distribution facilities to protect small, valuable assets.

2.DESCRIPTION / SPECIFICATIONS OF DFMD:

•Low cost single zone detector.

•Quick Installation no training required.

•Automatic zero adjustment.

•Step bar graph indication LED Based.

•Ignores external metals.

Door Frame Metal Detector Physical Parameters: 

1.ABS Body - Control Unit - Built in Ramp - Covered with synthetic carpet for long life.

2.Passage - 1950mm x 750mm

3.Overall Dimension - 2100mm x 825mm x 300mm

Door Frame Metal Detector Technical Parameters:

1.10 levels of sensitivity.CV & CC SMPS power supply for use with 90 V to 270 V.

2.Polyphonic tone through audio speaker.

3.Built in full function battery back-up for over 12 hours.

4.Detect all ferrous & Non-ferrous metals.

3.FEATURES OF DFMD:

•Enhanced Features.

Traffic Counters: DFMD’s are now built with intelligent and virtually invisible traffic counters which are integrated inside the coil panels. Counters are bi-directional with a decrease mode. Alarms, people and alarm rates can all be counted. Remote security management: DFMD data can now be viewed at the desktop. It enables monitoring of passenger information, passenger data collection and processing with versatile reporting tools, as well as monitoring and management of all parameters of the DFMD.

•Collect Statistics: Statistics can be summarized, shared by email and printed in easy-to-read reports.

•Monitors Passenger Flow: Authorized personnel can view the traffic and alarm levels of the DFMD’s that are connected to the network. The view gives you a quick overall look of lines with high traffic, helping one to better deploy resources.

•Monitors Security: When there is a deviation from the original settings stored in the PC, the operator receives an alert. This feature quickly indicates any misuse or malfunctions of the DFMD and increases the overall security level.

•Complete scanning

•Maximum Target Discrimination. 

•Automatic Balance. 

•Lowest False Alarm Rates. 

•Low Power Consumption. 

•Instant Recovery on Detection. 

•Easy to Operate, no especially skilled personnel is required to operate. 

•High Reliability, long life performance. 

•High Sensitivity and High Accuracy. 

•Detects all metals including non magnetic Stainless Steel. 

•Totally indigenous. Spare parts and maintenance readily available. 

•Robust and user friendly controls and features. 

•Audio / Visual alarm on Detection. 

•Higher accuracy

•User-friendly design

•Reduced failure

4.APPLICATIONS OF DFMD:

•Factors to consider when evaluating a DFMD.

Uniform Detection: It is important to select a detector that gives uniform detection throughout the entire interrogation region. The detection response from a poorly designed conventional detector will not be linear. High sensitivity hot spots and low sensitivity regions known as dead spots may be present within different regions of the detection field. The detection response from a particular metal object will vary as it is carried through different sectors of the gate.

•Electrical and electromagnetic interference: They can play havoc with their performance and often render them unusable. Interference rejection is what separates quality detectors from others. Quality detectors utilize highly efficient noise inhibition software algorithms. Noise originates from a variety of sources; flickering fluorescent light tubes, computer monitors, photocopiers, two-way radios, etc. The level of ambient noise will vary from location to location. It is advisable to test the DFMD in the location where it will eventually be installed.

•Continuously active detection: Always select a detector that is continuously active. At no time should the detection circuitry be deactivated. Under no circumstances should a non-continuously active DFMD be installed in an unmanned automatic entry door system.

•Metal types: For both weapons screening and pilferage prevention the detector must be capable of efficiently detecting a variety of metals in a single operating program.

•Object transit speed & Orientation: Irrespective of whether the target object is carried very slowly, quickly or tossed through the detector it should always be detected. It should also be possible to detect the target irrespective of its orientation.

5.WHAT IS THE ROLE OF DFMD:

5.1.What is DFMD? A Door Frame Metal Detector (DFMD) as the name suggests is a metal detector fitted in a door to detect metal that may be hidden on the body of the person passing through this door.

5.2.Description of DFMD? DFMD is just like a door with two walls and one roof which almost looks like a entrance door through which a person’s move. There are Sensors attached to the Walls of DFMD. We can see a LCD Screen at the top of the DFMD which displays Either Walk / Stop. Beside the LCD Screen we can see different Buttons like Power Switch, Sensor, and Volume etc. One side of LCD Screen it has powerswitch which can ON / OFF and Led’s Which indicates levels such as (L1, L2, L3). At the other side of LCD Screen we can see Sensitivity switch which can increase / decrease the sensitivity, Volume which can adjust and Alarm indicated LED. These all help the DFMD to work properly.

5.3.Types of DFMD?

There are Two models in DFMD, they are:

•Single zone DFMD

•Multi-zone DFMD provide multi zone detection A Multi zone DFMD will identify whether the target is on the left side or right side of the person. If an individual walks through the DFMD with a concealed weapon located at their ankles, both the single and multi zone DFMD will locate the target. The difference between the Single zone DFMD and Multi-zone DFMD is that the multi zone detector will be able to identify the location of the target, on either the left or right side of the individual.

Single Zone DFMD:In single zone DFMD, it detects all metals but it doesn’t recognize where the target is located.Multi-zone technology discriminates between miniature handguns and harmless objects like keys and coins Multi-zone DFMD’s  deploy ‘Continuous Wave Multiple Sensor Measurement Technique’ over the commonly used ‘Pulse Induction method’. This increases screening efficiency and cuts operating costs. Multiple zones of detection allow the exact location of concealed weapons to be pinpointed. A display shows if a weapon is located on the left, right or centre of the person being screened and if it is at ankle, knee, waist, chest or head height. If more than one weapon is being carried each is detected and its location shown. During an ensuing manual search, security personnel can immediately target the object, or objects, that created the alarm(s.).An important feature of horizontal multiple zone technology is its ability to efficiently discriminate between miniature handguns and harmless objects. People being screened can pass through the detector without the inconvenience of having to empty their pockets of normal amounts of keys and coins. Weapons manufactured from steel, various grades of stainless steel, aluminium, zinc alloys and mixed alloys are detected using a single operating mode.The technology offers excellent electrical interference rejection, thus eradicating false alarms that halt traffic flows. The equipment is also continuously active, which means that weapons or contraband cannot be passed, slid or tossed through the detector undetected.

In Multi Zone Detector there are different zones, they are

•Double Zone  DFMD

In Double zone DFMD, it detects by dividing the body into two parts and recognises at which side the target is located. 

•4 Zone  DFMD

In 4 zone DFMD, it detects by dividing the body into Four parts and recognises at which Part the target is located.

•6 Zone DFMD

In 6 zone DFMD, it detects by dividing the body into Six parts and recognises exactly at which Part the target is located.

•8 Zone  DEMD

In 8 zone DFMD, it detects by dividing the body into Eight parts and recognises exactly at which part the target is located.

•10 Zone Multi DFMD

In 10 zone DFMD, it detects by dividing the body into ten parts and recognises exactly where the target is located.

5.4.Why We Use DFMD?

We use DFMD’S to detect the Metal Devices and used for security purpose. These helps to avoid Bomb Blast’s, Murders etc., This also intimate the people that it is a place where there is a full security.

5.5. Where are they used? These DFMD’S are mostly used where is a need of more security such as Shopping Malls, Theatres, Temples, Universities, Govt areas such as parliament, party offices etc.,

5.6. How are they Fixed? Firstly the Left & Right Walls of DFMD has a Panel which needs to be connected to the Upper mother board which is presented at the top of DFMD. Now the Connections of alarm need to be fixed at the top. Now coming to the Sensor setting the connections of Yellow, Blue & Black wires need to be fixed correctly, after the sensor setting the last thing is to fix the walls of the DFMD with screws. After completion of fixing we need to check all the connections properly that they are in right position and working properly.

6.Life Span & Warranty of DFMD:

•One Year s Warranty against any Manufacturing Defect but not Usage Defect / Natural Calamity.

•Our Product can sustain up to 1 years without any Usage Defect. 

 

Door Frame Metal Detector also Known as Walk Through Metal Detector, Security Metal Detectors, Metal Detector, Metal Scanner, Metal Detectors, Ferrous Metal Detector, Handheld metal detector Hyderabad, Industrial Metal Detectors, Ferrous Metal Detectors, Micro Scan Metal Detector.Door Frame Metal Detector Hyderabad, Door Frame Metal Detector manufacturers Hyderabad , Door Frame Metal Detector manufacturers in India, Door Frame Metal Detector manufacturers in Hyderabad, Door Frame Metal Detector Exporters, Door Frame Metal Detector Suppliers in India, Door Frame Metal Detector Suppliers in Hyderabad. We supplied the Door Frame Metal Detector in Hyderabad, Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Ahmedabad, Kolkata, Surat, Pune, Jaipur, Lucknow, Kanpur, Nagpur, Agra, Visakhapatnam, Indore, Thane, Bhopal, Pimpri-Chinchwad, Patna, Vadodara, Ghaziabad, Ludhiana, Coimbatore, Madurai, Nashik, Faridabad, Meerut, Rajkot, Kalyan-Dombivali, Vasai-Virar, Varanasi, Srinagar, Aurangabad, Dhanbad, Amritsar, Navi Mumbai.

 

Door Frame Metal Detector Manufacturers in India

Door Frame Metal Detector Suppliers in India

Door Frame Metal Detector DFMD Suppliers in Hyderabad
Door Frame Metal Detector DFMD Manufacturers in Hyderabad

Security Check Door Frame Metal Detector Suppliers in India

Door Frame Metal Detector Exporters

Door Frame Metal Detector suppliers in India

Walk Through Metal Detector Suppliers in Hyderabad
DFMD Suppliers in Hyderabad
Product Code :
YNM-DFMD-HSCODE-85437012

 

Easy Return, Replacement and Refund Policy

As ChesaDental values our customers experience when shopping with us, we offer easy exchanges and refunds/returns. We understand that if the order did not meet your expectations, you are entitled to a refund/replacement as long as your reasoning meets ChesaDental’s return policy conditions.

Any inquiries with regards to this policy can be addressed to our Customer Support. Do make sure that all return policy conditions are met and you have all the necessary information at hand prior to contacting us to make it easier for us to assist with your return/refund.

 

14 Days Easy Return

ChesaDental offers easy exchanges and refunds/returns for the benefit of our customers. Items sold and shipped by ChesaDental can be returned, exchanged or replaced (if the item is available) within 14 days after the date of delivery. We have a convenient returns procedure, as long as the product purchased is not in the non-exchangeable and non-refundable brands & items listed below. However, you will have to ensure that you submit a report for returns at ChesaDental website within 48hours upon receiving the products. Any delay to this timeframe will invalidate the 14 days Easy Return policy and regretfully, your request for return will not be entertained.

The free replacement order will be shipped through standard shipping once the original order is returned. A return and replacement can only be requested if the following conditions apply:

1.   Damages/Defective Products *

Defective item and/or does not work properly per description in product sales page.

Product is damaged upon delivery due to insufficient packaging by seller or courier mishandles the product.

* Applies to all products except for branded electronic products and mobile phones. For branded electronics & mobile phone products, kindly refer to product warranty card terms and conditions.

2. Product does not match or incomplete

Product received is missing parts or accessories which were supposed to be included as advertised.

Wrong product is delivered to Buyer by Seller

3. Product different from description

The appearance or description of product received by buyer is different from product sales page. Discrepancies in size, colour etc unless stated by the supplier during purchase.

4. Genuine Product concerns

Items received are counterfeit products that carry specific brand names and are confirmed to be fake or a copy of original items.

5. Expired products

A product received is past expiration date at the time of delivery. Products such as cosmetics, packaged foods and other type of perishables included.

 

Requirements for a valid return:

1. Original Packing

All items must be in actual packaging as received during delivery.

2. Tags & Labels Attach

All returned items must have all tags and labels attached in the original condition.

3. In New & Unused Condition

Items are expected to be in their original and unused state.

4. Full Accessories

All accessories received with the item have to be included during return, including all free gifts that were sent.

5. Proof of Purchase (order number, tax invoice, etc.)

The purchase receipt or other necessary documents is required to serve as confirmation that item has been fully paid for and purchased from a particular seller. Include Printed Shipping Label and ChesaDental Tax Invoice in each return package box

 

The Process for 14 days Easy Return (How To)

 
Buyer must request for return product within 48 hours upon receiving goods and it is compulsory for buyer to fill up the online returns form. 

Buyer to pack and seal the goods properly and securely. Goods must be in new and unused condition with full accessories including free gifts if any. 

Buyer to print out consignment note and drop off the product to our nearest courier service office within 14 days after the date of delivery of goods/products.

Upon receiving the products,  will check and verify the products within 48 hours. If all the requirements are complied with, ChesaDental will proceed to refund or process a replacement product.

For replacement product, the seller will ship it out on the next working day after receiving the returned product. 

For the refund process, the amount will be transferred to store credit which will take 24 hours. If a request for money back transfer has been made, it will take approximately 3-5 days for the amount to be transferred back into the given bank account.

Do note that all the process time in days are based on working days

 

Non-Returnable Goods

 
Please note that due to concerns related to hygiene and packaging, certain items/products are classified as non-exchangeable, non-returnable and non-refundable. This is directive from seller. 

If you have a non-returnable item that arrived damaged or defective you can contact our ChesaDental Customer Support.

 

Category

Items That are Non-returnable

Mobile phones

All open and registered mobile phones and mobile accessories unless damaged.

Consumer electronic

All electronics category products unless damaged

Gift card

ChesaDental Gift card are not returnable

Groceries 

All Grocery category items are non-returnable with exception for expired items only

Pet Supplies

Pet supplies food, harnesses, aquarium supplies, pet shampoos/ conditioners

Fashion 

Lingerie, innerwear, undergarments, worn or soiled clothing’s

Beauty (head, face, body, hands, feet)

Hairspray, hair tonic, shampoos, hair conditioners, styling gels, hair colours, facial cleansers, face moisturizer, face cream, make up set, lipstick, lip balm or gloss, eye care products, deodorants, shower gel, bar soap, body shower, body lotion, fragrances, hand wash, feet wash and etc.

Garden 

Seeds

Musical instrument

Wind instruments, Harmonica, mouth organ

Hazardous material

Flammable liquids or gases

Personal care

Personal hygiene cleanser, oral care, personal grooming products like shavers, hair remover and epilator, panty liner, sanitary pads..etc

Baby products

Breast pads and shields, breast milk containers, nursing covers, baby grooming products, baby wash, shampoos, skin care, wet wipes, diapers and nappies, soothers and teethers, feeding related products like bottles, bottle sets and feeding teat.

   

Change of Mind Policy

At ChesaDental, we do not accept change of mind return request once the products have been shipped out.

However, cancellation may still be entertained if the products have yet to be shipped out. This varies from product to product depending on seller and type of product.

You may click the button of cancellation through your ChesaDental account and the cancellation will take effect immediately. 

Once cancellation is approved, a refund will be processed through either transfer to store credit or bank account (optional).

For the refund process, the amount will be transferred to store credit which will take 24 hours. If a request for money back transfer has been made, it will take approximately 3-5 days for the amount to be transferred back into the given bank account

 Do note that all the process time in days are based on working days.

 

 

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